Customer/Salesperson Reporting For Repair
Device Diagnostics
Online service: telephone or WeChat video to assist customers in solving problems.
On site service: Arrange after-sales engineers for on-site maintenance.
Parts Damaged
Replacement required: Beyond the underwriting time or scope, new components need to be purchased by the customer and installed with the cooperation of engineers
No damage to spare parts, customer operation error caused malfunction, engineers provide guidance.
Customers Fill Out After-sales Service Forms
Customers fill out after-sales service forms.
Your satisfaction has always been our pursuit.
